Personal Data Protection and Cookie Management Charter

Last updated: 27/05/2026

This personal data protection and cookie management charter sets out the policy of ODYSSEUS - PARISIENNE with regard to privacy, the collection of personal data, and cookies. It applies to data collected on the website www.tendance-parfums.com.

ODYSSEUS - PARISIENNE undertakes to:

ensure compliance with the principles governing the protection of personal data,
inform individuals of the existence of their rights of access, rectification, and objection,
fulfil all applicable legal and/or regulatory formalities.

We comply with French Act No. 78-17 of 6 January 1978 on information technology, data files and civil liberties, as well as the General Data Protection Regulation (GDPR), adopted on 27 April 2016 by the European Parliament.

I. Data Protection

1) Definition and nature of personal data

By 'personal data', we mean all data that allows you to be identified directly or indirectly (through the combination of information), such as surnames, first names, username, date of birth, postal and email addresses, telephone numbers, data relating to your transactions on the site, and details of your purchases and subscriptions.

When you use our website, we may be required to collect personal data in the following circumstances:

Management of your registration: to identify you as a user and enable you to access the features, products, and services of the site.
Performance of the purchase contract: contacting you regarding your orders, managing payment, returns, requests for information about availability, invoicing, and deliveries.
Customer Service: processing of data strictly necessary to handle or resolve your request.
Marketing (with your consent): sending newsletters and targeted information about our products and promotional offers. We analyse your user profile in order to suggest products suited to your needs.
Analysis and improvement: processing of browsing data for analytical and statistical purposes.

2) Rights of access, rectification, erasure, portability, and objection

In accordance with the French Data Protection Act and the GDPR, you have the right to access, rectify, erase, and port your personal data, as well as the right to object to its processing. You also have the right to object to processing carried out for commercial prospecting purposes.

You may exercise your rights by contacting us:

By email: [email protected]
By post: ODYSSEUS - PARISIENNE — 1 rue Pierre et Marie Curie — 63200 RIOM

Please include proof of identity (national identity card or passport) bearing your signature.

You also have the right to lodge a complaint with the supervisory authority, the Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07 – www.cnil.fr.

3) Personal data management

3.1 Means of collection: Prior to each collection of personal data, we obtain your consent by means of a form to be completed and a checkbox to be ticked.

3.2 Purpose of collection: Your data is collected for the following purposes:

Sending newsletters and promotional offers
Managing subscriptions and unsubscriptions
Producing reports and commercial statistics
Creating customer accounts and managing orders
Monitoring customer relations and handling complaints
Managing requests to exercise rights
Retaining legal data in compliance with accounting standards

3.3 Data retention: Data is retained for a period that does not exceed the time necessary for the purposes for which it was collected, and for a maximum of 3 years from the end of the commercial relationship (or from the last contact in the case of prospects).

3.4 Data recipients: Your data is intended for ODYSSEUS - PARISIENNE and shared with the following authorised personnel:

Financial institutions
Fraud detection and prevention entities
Technology service providers
Logistics, transport, and delivery service providers
Marketing and advertising service providers

Your data is processed within the European Union. However, certain technical service providers may be required to process data outside the European Union; in such cases, we ensure that appropriate safeguards govern such processing, including the conclusion of standard contractual clauses approved by the European Commission.

4) Security and confidentiality

The security and confidentiality of your personal data are a priority for us. We take all necessary technical and organisational measures to preserve the security of your data and to prevent it from being distorted, destroyed, damaged, or accessed by unauthorised third parties.

We strongly advise you not to share your username and password with third parties, to log out of your account at the end of each session, and to close your browser window once your session is complete.

5) Customer service assistance via an automated tool

In order to handle requests directed to our customer service team (by email and via the online chat), we use an automated assistant. This tool analyses your request in order to prepare a response; for email enquiries, the response is systematically reviewed and validated by a member of our team before being sent. Exchanges may be retained in written form in order to ensure the follow-up of your request and to improve the quality of our service. You may at any time request to speak with a human adviser.

II. Cookie Management Policy

A cookie is a text file that the website you visit saves to your hard drive or browser memory. A cookie enables your computer to store various technical data used for the general management of access or the personalisation of pages displayed.

Cookies used on our site

Google Analytics 4: audience measurement and site usage statistics (pages visited, time spent), via Google Tag Manager.
Google Ads: measurement of the performance of Google advertising campaigns.
Cloudflare: technical cookies for site security and proper functioning.

Types of cookies

Cookies issued by ODYSSEUS - PARISIENNE: these enable us to monitor site activity, compile statistics, adapt the display to your preferences, facilitate your navigation, and improve the user experience.

Third-party cookies: the issuing and use of cookies by third parties are subject to their own privacy policies.

Cookie lifespan

In accordance with applicable regulations, cookies collected on our site have a maximum lifespan of 13 months.

Managing your cookie preferences

On your first visit, a consent banner allows you to accept or decline non-essential cookies. You may change your choice at any time. Cookies can also be managed via your browser settings. Refusing certain cookies may limit access to some features of the site.

III. Charter Updates

We reserve the right to modify this Charter at any time, in accordance with applicable French and European legislative and regulatory provisions. We invite you to consult this Charter regularly prior to any collection of your data.